AT&T does not know anything about customer service. When I was on AT&T anytime I had an issue or told them I was thinking about switching providers they would threaten with early termination fees. They recently did this to my parents who have since switched to Verizon. The reason they switched was because they could not get any service on AT&T anywhere near their home. When they called AT&T to complain they were given the run around. My parent have high speed internet and there is a simple solution to this problem.
First let me just say that I love my Evo. The Evo is a great device!
As much as I want to love Sprint and believe that they actually do offer the fairest deals in wireless, the truth is that they are just as evil as AT&T and Verizon.
The problem, Sprint charges $10 extra for the Evo. Supposedly this is for 4g, but depending on who you talk to at Sprint you will get a different story.
This part I am actually ok with. Charge me $10 extra a month because I have a super fast phone and am likely to use more data. Even with the extra $10 fee