AT&T vs Sprint


AT&T does not know anything about customer service. When I was on AT&T anytime I had an issue or told them I was thinking about switching providers they would threaten with early termination fees. They recently did this to my parents who have since switched to Verizon. The reason they switched was because they could not get any service on AT&T anywhere near their home. When they called AT&T to complain they were given the run around. My parent have high speed internet and there is a simple solution to this problem. But instead of offering a solution AT&T threatened them with early termination fees. I called AT&T on their behalf trying to get either a free or discounted micro cell (a device that offers phone service over an internet connection) and AT&T refused to discount or comp the device. I asked how they could possibly charge for a service that wasn't being rendered and ask the customer to pay more in order to be able to use the service they were already paying for. I mentioned that my parents would change service providers if they couldn't resolve the issue and I was threatened with the early termination fee. I asked to speak to a supervisor and the cycle repeated a couple of times until it was obvious that no manager was going to offer any kind of resolution.

Threatening customers with early termination fees instead of offering a resolution is not how you win customers.

Contrast this with Sprint.
My parents finally switched to Verizon and while in the store I am looking at the 20mbs + lte phones specifically the Galaxy Nexus from Samsung.
I was seriously considering switching so I called Sprint and told them that I was thinking of switching providers. The person on the phone asked if I felt my service with Sprint was in jeopardy to which I replied yes. Immediately a manager got on the phone and asked me about my issues. I told him that I wanted faster speeds and that the phone I wanted was not available on their network. He mentioned that Sprint would have their new LTE network rolled out by the end of the year and that the phone I wanted would be coming in a several months. I told him I didn't think I could wait that long and he reminded me that I would be grandfathered in with unlimited data on the new lte network if I could wait. He then looked at my upgrade availability and made me eligible for an upgrade months in advance and offered to take $80 off my next months bill. I just got it and it was $13.

The moral of this story
I am still on Sprint and my parents are no longer on AT&T.

(Thanks to everyone who comments)

<a href="

Thanks for providing informative post.

<a href="


Professional view

It was very interesting to read about your experience. There is a great deal of new useful information. I haven't thought of that before. If you are looking for a reliable website to find excellent original acdemic assignments grand-essays writing resource is the nice one to enter.


boldleads Great info! I

Great info! I recently came across your blog and have been reading along. I thought I would leave my first comment. I don’t know what to say except that I have.

very useful post

quikprocess is a great platform to all financial activities related to internal financial controls in india
internal financial controls india
compliance tracker india

Hey what a splendid post I

Hey what a splendid post I have run over and trust me I have been looking out for this comparative sort of post for recent week and barely ran over this. Much thanks and will search for more postings from you.


To buy genuine and real LinkedIn Followers, Connections and Endorsements, you may speak to us. This can enable you to enhance the professional identity on internet. buy linkedin endorsements

Your blogs further more each

Your blogs further more each else volume is so entertaining further serviceable It appoints me befall retreat encore. I will instantly grab your rss feed to stay informed of any updates.
voyance tarot


I would like to thank you for writing this post related to products. When i try to write review like that i am facing some errors. but I clear the points. in future i try write review like that. thanks
taxi to heathrow

Thanks for sharing

I found this site which equally emphasized on three aspects like current affairs, job information.its like naukriassam


obat tradisional lupus

grosir sandal anak

Dalam bekerja kita memerlukan sepatu untuk menunjang penampilan sekaligus meningkatkan kepercayaan diri di hadapan atasan. Sepatu yang pas dan cocok akan membuat kita tampil lebih keren dan lebih baik di mata atasan maupun sesama karyawan.
Adapun sepatu yang sangat urgen adalah sepatu safety terbaru yang biasa dipakai untuk menunjang pekerjaan-pekerjaan di tempat-tempat berbahaya seperti pengeboran minyak, proyek jalan raya, pelabuhan peti kemas dan lain-lain. Di sana dituntut memakai sepatu yang aman dan nyaman buat kaki supaya kaki anda selalu terlindungi dari benda tajam, tergores dan terkena jatuhan benda.
Sepatu pantofel priaatau sepatu formal wanita dipakai untuk bekerja di kantor. Sepatu ini terlihat keren sebab sebagian besar terbuat dari kulit. Sepatu dengan bahan kulit yang berkualitas akan membuat anda tampil percaya diri di manapun termasuk acara-acara resmi kantor.
Jika anda suka bersantai maka kami jual sepatu casual terbaru untuk anda pakai kemanapun anda suka. Untuk wanita yang ingin tampil cantik waktu ke pesta bisa memakai model sepatu high heels terbaru atau sepatu wedges murah.
Belanja Sepatu Cibaduyut di

I ‘d mention that most of

I ‘d mention that most of us visitors are really endowed to exist in a fabulous place with very many wonderful individuals with very helpful things.

I ‘d mention that most of

I ‘d mention that most of us visitors are really endowed to exist in a fabulous place with very many wonderful individuals with very helpful things.

jogos friv 9


Search engine leads me to

Search engine leads me to this prestigious website. Please keep on raising awareness. hydroxycut black reviews

jogos friv 1

iphone 8 release

great article sir iphone 8 release

jogos friv 6


Nice Info

Nice Information. Guaranteed SEO Services

yepi 4 kids

android emulator Always so

android emulator
Always so interesting to visit your site.What a great info, thank you for sharing. this will help me so much in my learning

good post

Being renowned is very easy nowadays. Fames desire to Buy Facebook Comments as a strategy to increase popularity and authority on internet in a short span. buy facebook comments

fireboy and watergirl 1


trigonometric ratios in right triangles.trigonometric ratios of associated angles.trigonometric ratios of complementary angles.
trigonometric ratios and identities.trigonometric ratios of compound angles.trigonometric ratios of angles.trigonometric ratios of acute angles.trigonometric ratios of allied angles.trigonometric ratios.trigonometric ratios and special angles.trigonometric ratios of any angle .trigonometric ratios class 10.trigonometric ratios class 11.exact trigonometric ratios.exact trigonometric ratios.trigonometric ratios grade 12.trigonometric ratios of special angles.trigonometric ratios of obtuse angles.primary trigonometric ratios.six trigonometric ratios.trigonometric ratios trick.introduction to trigonometric ratios.the trigonometric ratios.values of trigonometric ratios.trigonometric ratios working model.

. Trigonometric ratios. Sine Rule. Cos Rule. Tan Rule. Hypotenuse. Base. Perpendicular. Right angled triangle.Square of hypotenuse is equal to the square of base plus square of perpendicular.

jogos friv 3

Blogging Portal


We have been in research of this type of pleasant info and elements site learn how to jump higher


Great site and a great topic as well I really get amazed to read this. It’s really good. I like viewing web site again.
cbse 10th result


Interesting! I love your post. Thank you very much!
On the Friv 5 Games Moto X3M: Hop on your dirt bike and ride over jumps, do tricks, and try not to fly off! Memorize the course and execute your stunts perfectly.. Play Moto x3m - Show off your speed and clever use of physics on friv4school 2017
Run , jump and ignore certain laws of physics through even more courses in Run 3 on kizi 100.


This is such an awesome

This is such an awesome asset, to the point that you are giving and you give it away for nothing. I adore seeing blog that comprehend the benefit of giving a quality asset to free.

Kate Young

Thanks gentalman yours post is realy informative and helpful too.
Welcome to zoxy 2 brands · about · showroom · news · contact · wholesale ·
FRIV GAMES - Play free friv 2 online games flash at Slitherio online. This is the best solution for having fun. Now play and feel!

I gotta most loved this site

I gotta most loved this site it appears to be exceptionally useful .

board exam result 2017

Here we get good details, you can getKerala SSLC Result 2017 details, when the Kerala SSLC Result 2017 will be released.

board exam result 2017

Here we get good details, you can getKerala SSLC Result 2017 details, when the Kerala SSLC Result 2017 will be released.

Post new comment

More information about formatting options