AT&T vs Sprint

AT&T does not know anything about customer service. When I was on AT&T anytime I had an issue or told them I was thinking about switching providers they would threaten with early termination fees. They recently did this to my parents who have since switched to Verizon. The reason they switched was because they could not get any service on AT&T anywhere near their home. When they called AT&T to complain they were given the run around. My parent have high speed internet and there is a simple solution to this problem.